ROI Assessment

ROI assessment should be a part of the decision making, not a justification after the fact.

We all know that companies should do a 'bake-off'product comparison with or without a POC exercise before selecting a middleware product. What companies don't usually do, is to ask the vendor to provide a ROI assessment. ROI assessment should be a part of the decision making, not a justification after the fact.
This was first published in May 2001

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