Quiz #30: Troubleshooting

Do you consider yourself an IT troubleshooter around the office? Have you got what it takes? Then test yourself with this fun quiz to see how you stack up on troubleshooting issues.



Do you consider yourself an IT troubleshooter around the office? Have you got what it takes? Then test yourself with this fun quiz to see how you stack up on troubleshooting issues.

How to take the quiz:
- After reading the question, click on the answer that you think is correct to go to the whatis.com definition. If the answer you've chosen is correct, you will see the question text (exactly or approximately) somewhere in the definition.
OR
- After reading the question, write down the letter of your answer choice on scrap paper. Check your answers by using the answer key at the end of the quiz.

1.) This is a condition in which the ping program is used to send a flood of packets to a server to test its ability to handle a high amount of traffic or, maliciously, to make the server inoperable.
a. pagejacking
b. jam sync
c. ping storm
d. jumbogram
e. ping strangeness

2.) This is a group of programmers who are hired to expose errors or security holes in new software or to find out why a computer network's security system has failed.
a. ERM Group
b. tiger team
c. expert system
d. Computer Emergency Response Team
e. Microsoft Certified Systems Engineers

3.) This is the diagnostic testing sequence that a computer's basic input/output system (or "starting program") runs to determine if the computer keyboard, random access memory, disk drives, and other hardware are working correctly.
a. safe mode
b. POST
c. initial program load
d. NetBIOS
e. power-up

4.) This term is sometimes used by help desk personnel to indicate that a problem is user-related and most likely has nothing to do with software or hardware problems.
a. cuckoo egg
b. mouse potato
c. silicon cockroach
d. PEBCAK
e. butt splice

5.) This is a signal used in network communications to synchronize the transmission timing between two or more systems.
a. ringtone
b. Synclink
c. semaphore
d. digital signal X
e. preamble

6.) In TCP/IP, this is a congestion control algorithm that makes it possible to quickly recover lost data packets.
a. concatenation
b. fast retransmit and recovery
c. cache coherence
d. talkback
e. arachnotaxis

7.) This is a protocol for specifying and controlling network traffic by class so that certain types of traffic get precedence.
a. Differentiated Services
b. specification of a sequence of flow objects (sosofo)
c. order of magnitude
d. flow control
e. discontinuous transmission

8.) This verification method is used to check for errors in data that has been transmitted on a communications link.
a. traceroute
b. BeOS
c. remailer
d. ring back
e. cyclic redundancy checking

9.) This phase of software development allows a sampling of the product's intended audience to test drive and troubleshoot the product.
a. out of the box
b. lexical scoping
c. regression testing
d. beta test
e. shovelware

10.) This is the audio signal given out by a computer to announce the result of a short diagnostic testing sequence the computer performs when first powering up.
a. birdie
b. beep code
c. click
d. hiccup
e. hard bounce

SCROLL DOWN FOR ANSWER KEY

Be sure to take:

Quiz #1: Help Desk Basics
Quiz #2: Security Basics
Quiz #3: Data Storage
Quiz #4: Networking Hardware
Quiz #5: Getting Your Message Across the Network
Quiz #6: Servers
Quiz #7: Protocols
Quiz #8: Database Basics
Quiz #9: Wireless
Quiz #10: TCP/IP
Quiz #11: Ego-Booster
Quiz #12: Database II
Quiz #13: AS/400
Quiz #14: Peripherals
Quiz #15: HP
Quiz #16: Web Management Basics
Quiz #17: DSL
Quiz #18: Do you know me? You should!
Quiz #19: Artificial Intelligence
Quiz #20: Cryptography
Quiz #21: We're Going to the Zoo!
Quiz #22: Web Site Performance
Quiz #23: Firewalls
Quiz #24: Web Services
Quiz #25: Security
Quiz #26: Storage Smarts
Quiz #27: Security Awareness for End-users
Quiz #28: Ethernet
Quiz #29: iSeries (AS/400) Commands
Quiz #30: Troubleshooting (you're on this quiz now)

ANSWER KEY: 1c - 2b - 3b - 4d - 5e - 6b - 7a - 8e - 9d - 10b

How did you do? If you got six or more answers correct, then you have won a virtual puzzle from whatis.com!
Click here for your puzzle.

This was first published in December 2002

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