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Decision management: Closing the ‘Insight-to-Action’ gap
This article is part of the Business Agility Insights issue of May 2012, Iss. 2
Making the right business decisions at the right time has never been more critical than it is in the current recovering—but still largely unforgiving—economic environment. Not surprisingly, that need is driving strong interest in the methodology of, and technology for, decision management. How strong? In recent ebizQ research, three-quarters of the business and IT professionals surveyed were using, planning to use or considering adopting decision management technology this year. Of course, simply making the right decisions—and even automating and optimizing them for maximum efficiency—isn’t enough to guarantee success. Meeting today’s business mandates requires ensuring that decisions consistently result in real, measurable business results. And experts warn that requirement doesn’t apply only to select high-profile strategic and tactical decisions, but also to thousands of lower-level, day-to-day operational decisions. That last category might include thousands of decisions made daily across a major enterprise—for instance, ...
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Features in this issue
The updated process modeling standard continues to evolve—as does the debate about its advantages and disadvantages.
BPEL’s role as Web services orchestrator seems assured, but the broader spotlight has moved to BPMN 2.0.
Effective decision management can create serious competitive value—but only if those decisions lead to quantifiable business benefits
Columns in this issue
Learn what the most effective strategies are for implementing business process management (BPM) technologies.