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Going mobile: A portable approach to process improvement
This article is part of the Business Agility Insights issue of June 2012, Iss. 3
There’s no denying the staggering speed at which mobile computing is gaining a foothold among consumers and businesses alike. Business spending on mobile projects will grow 100% by 2015, according to Forrester Research Inc. By 2016, 350 million employees worldwide will use smartphones, according to projections in Forrester’s Forrsights Business Decision-Makers Survey from late 2011. For BPM specifically, the market is projected to reach $5.3 billion by 2017, fueled largely by cloud services and widespread demand for connected anywhere-anytime enterprises, according Global Industry Analysts, a research and analysis firm. That’s not surprising, given mobile’s potential to add value—and even providing competitive advantage—by not only streamlining and improving processes, but making them more portable as well. But business and IT professionals looking to benefit from the approach need to start with the right strategy—and the right mind-set. Thinking strategically about mobile BPM Taking a mobile approach to process management ...
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Features in this issue
Mobile computing is poised to enable radical transformation in just about every aspect of business, and BPM programs are no exception. But reaping mobile’s many benefits requires a solid strategy.
Mobility offers plenty of advantages for BPM—but it takes some finesse and expertise to build that capability into both new and existing processes. Here’s expert advice for doing the job right.
Today’s on-the-move workers expect constant, reliable mobile capability. Meanwhile, executives still want business value. The good news: It’s possible to create an architecture that meets both demands.
Columns in this issue
Today's enterprises not only need to do more than ever before—they need to do it all faster, at lower cost, and, increasingly, on the run as well. And they need to be agile enough to adapt to change quickly.