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We have gathered our editorially written E-Books, E-Zine, guides and research to save you the effort of having to track such premium content down on your own, ultimately helping you to solve your toughest IT challenges more effectively – and faster – than ever before.

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      • Computer Weekly networking case studies

        Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.

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      • Contact center technology today requires a new approach

        In customer service, managing customer relationships today is about a whole lot more than a weekly newsletter and a few phone lines. Organizations ahead of the curve had readily accepted this rule, drilling down on customer experience management strategies that effectively deal with the many methods of communication available to customers today. It's not about the technology -- though, that is indeed an important factor to the CEM equation. Rather, successful customer service today is about strategy; it's about how to ensure customers are satisfied at each and every turn, whether it's via iPhone, Microsoft Surface or via email.

        To that end, this three-part guide will focus on the steps that companies need to start making in order to keep up with the ever-growing e-commerce industry. First, readers will get a comprehensive guide to forming a successful e-commerce strategy -- starting with six key factors that can make or break a customer's shopping experience and, ultimately, your business. Next, Albert McKeon, former associate news and site editor for SearchCRM, offers an in-depth explanation -- and argument -- for taking an outside-in approach to contact center technology. Finally, we close with a look at where tomorrow's CEM technology is heading.

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      • Special Report on VDI

        The articles contained here were written by Brian Madden, the fiercely independent thought leader in the world of virtualisation and mobility management. Along with his co-author Gabe Knuth, Brian is responsible for both “The VDI Delusion” and “Desktops as a Service” books – considered to be the most reliable sources of information on battling today’s technology pain points.

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      • Confront the problem with healthcare data storage

        State and federal data-retention regulations and an ever-increasing volume of data -- with imaging data as the biggest culprit -- are creating a big storage dilemma for many healthcare providers. Providers are required by law to store patient data for years and, in some cases, decades -- even though it's likely they will never give many pieces of data a second glance.

        So how to make room for the ever-growing mountains of healthcare data? Start with this three-part guide. Inside, our health IT experts outline useful tips for every step of the data management process. Readers will gain insight on the differences between data archiving and data backup as well as expert advice on storing and managing imaging data for the long term.

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      • Cloud computing for enterprise developers

        If you're an enterprise developer then you're probably familiar with the term "cloud computing," but you may still have questions. In this e-book, you'll learn about the benefits of cloud computing, what it really means to compute in the cloud, some of the different cloud types, and much more. Get you the latest cloud computing information in one place.

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      • Top cloud developer strategies

        Read this SearchSOA.com e-book for an introduction to the two main schools of thought for optimizing cloud application development and today’s top cloud developer strategies. Find out the issues surrounding programming language so you can decide whether to learn a new one for the cloud. Explore the roles that distributed caching, horizontal scaling, relational databases, and mid-cloud changes play in determining your optimal software architecture for the cloud.

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      • Big data in motion: Getting the data to where it's needed

        It's great to have an abundance of data at your hands. But once you have all this big data available, the next step is getting all of it to the analytical engine. And in order to do this, designers must be prepared to rethink existing architectures. This application development handbook will help you learn how to start getting big data where it's needed. Read on and discover more about the changing role of the enterprise architect, new designs for big data and CEP, in-memory data grids, and more.

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      • Dynamic case management's starring role on the BPM stage

        Case management technology has become more widely used among industries, including new areas like supply chain, marketing, and HR. Dynamic case management (DCM) is a new form of this, a collaborative and information-intensive process driven by outside events and requiring frequent response. In this expert handbook, ebizQ contributor Alan R. Earls reveals current dynamic case management trends and explores how the approach is expanding to new fields. Stephanie Mann, ebizQ’s assistant site editor, shares feedback from industry observers about picking the right dynamic case management platform.

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      • E-book: Big Data technology and its impact on data warehousing

        Read this expert e-book by business intelligence visionary Wayne Eckerson and gain insight into the growing adoption rates of big data technology and why companies are finally recognizing its many benefits. Eckerson offers a comparison of open-source options and analytical platforms, and also dives into an analysis on the varying types of processing systems.

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      • Making the business case for dynamic case management

        To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.

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      • Infrastructure basics for real-world application integration

        As the adoption rate of the cloud continues to rise, today’s businesses are faced with a significant integration issue. Instead of needing to simply stitch together internal data and applications, IT is now faced with integrating internal information with external applications and services. Read this handbook to gain insight on how to overcome this complexity with the right techniques and technologies. Our experts explain some of the top application integration hurdles you could face and offer strategies for avoiding them.

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      • Pushing from mobile to the cloud: Enterprise applications everywhere

        Despite today's constrained financial resources and shortened development cycles, mobile development teams are finding ways to finish projects on time and within budget - but how? Access this exclusive, expert e-book to explore how mobile development teams are leveraging cloud-based technologies to get things done in timely and cost-effective ways. Read on to access three articles discussing the cloud's impact on mobile development, five ways mobile apps teams are using cloud computing and why the cloud complements mobile development. Get your toughest questions answer about mobile in the cloud answered.

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      • Application modernization and business transformation in the Internet age

        As today's organizations race to capitalize on social, mobile and cloud computing trends, will enterprise IT's "ol' reliable"— the mainframe server— weather the storm and survive this latest round of technological innovation? Last time the mainframe's relevance was threatened, service-oriented architecture (SOA), Web services and XML "wrappering" gave the mainframe a much-needed boost of agility, and under the radar, mainframe server technology has continually improved. But what are the experts predicting this time around? Read this expert handbook to learn more about the mainframe's evolving role in modern enterprise IT, get the inside scoop on application modernization, find out how leading companies are approaching modernization projects, and discover the surprising role that business process management (BPM) can play in modernization efforts.

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      • What you need to know now about CEP and BAM

        Complex event processing and business activity monitoring are increasingly attractive tools for helping businesses manage and respond to business "events" -- high-speed, high-volume information shifts -- better than ever before. This handbook introduces readers to CEP and BAM, describes how to boost CEP's power with predictive analytics and offers real-world examples of BAM in action.

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      • Using complex event processing for more intelligent business operations

        Read this e-book for an introduction to complex event processing (CEP). Inside, learn about the role of CEP in intelligent operations, and you'll also get access to a special three-part report on capturing, analyzing and taking action on event data.

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Featured E-ZINES on searchSOA.comView all >>

  • Business Information

    Cloud computing, mobile devices and massive amounts of data flowing into organizations are combining to put heavy pressure on business systems. To adapt, organizations have been forced to transform the way in which corporate information is managed.

  • Business Agility Insights

    Covering the latest business process management (BPM) and service-oriented architecture (SOA) best practices and technology trends designed to help you maximize the agility and efficiency of your business operations.

ALL TECHTARGET E-ZINES

Featured E-BOOKS on searchSOA.comView all >>

  • Tap into enterprise data governance for business value

    Data governance is all about managing data as a business asset and ensuring that data is accurate, consistent, integrated, timely, complete and secure. This report examines the market trends for implementing data governance. Based on data from a recent survey of 317 business intelligence professionals, IT professionals and consultants, this SearchBusinessAnalytics Benchmark Report analyzes the responses and provides trend information on the increasing executive acceptance of the importance of managing data as a corporate asset, the current status and types of data governance initiatives, data quality and data governance benefits.

  • VM management and capacity prediction

    As hypervisor features have become more similar, the next vendor battleground will be over management software. Microsoft and VMware have similar capabilities, and now they'll look to make their products stand out by touting their management tools and complimentary products. Soon, IT pros won't spend time looking at unique features when they compare hypervisors; they will be looking at how an organization can use the hypervisor to improve workflows throughout the data center.

OTHER FEATURED E-BOOKS

Featured E-HANDBOOKS on searchSOA.comView all >>

  • Computer Weekly networking case studies

    Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.

  • Contact center technology today requires a new approach

    In customer service, managing customer relationships today is about a whole lot more than a weekly newsletter and a few phone lines. Organizations ahead of the curve had readily accepted this rule, drilling down on customer experience management strategies that effectively deal with the many methods of communication available to customers today. It's not about the technology -- though, that is indeed an important factor to the CEM equation. Rather, successful customer service today is about strategy; it's about how to ensure customers are satisfied at each and every turn, whether it's via iPhone, Microsoft Surface or via email.

    To that end, this three-part guide will focus on the steps that companies need to start making in order to keep up with the ever-growing e-commerce industry. First, readers will get a comprehensive guide to forming a successful e-commerce strategy -- starting with six key factors that can make or break a customer's shopping experience and, ultimately, your business. Next, Albert McKeon, former associate news and site editor for SearchCRM, offers an in-depth explanation -- and argument -- for taking an outside-in approach to contact center technology. Finally, we close with a look at where tomorrow's CEM technology is heading.

OTHER FEATURED E-HANDBOOKS