Banner blindness is the tendency of people to ignore banner ads on Web
sites. In 1998, Benway and Lane, a research team, reported the results of studies requiring users
to find information located in banner ads. Contrary to the prevailing marketing philosophy that the
larger an item on a Web page, the greater its perceived visual importance and likelihood of
attracting attention, Benway and Lane found that users had more difficulty finding information when
it was located in a banner ad. Benway and Lane called this phenomenon "banner blindness." Experts
believe that banner blindness occurs because experienced Web users are in "search mode" and tend to
ignore banner ads as irrelevant for their search.
Today, one index of the effectiveness of a banner ad is its click-through rate, a percentage
calculated by dividing the number of times a banner ad appears on a site by the number of times the
ad is clicked on. Although experts agree that banner blindness is probably the main cause of low
click-through rates, other studies have shown that banner ads are recognized by users and provide
branding value for the advertiser.
Also see: Advertising terminology on
the Internet
This was last updated in September 2005
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